What are the Withdrawal T&C?
- Mobile Number Verification is mandatory for availing of Instant Withdrawals. This can be done in the Profile section under 'My Account'.
- Some withdrawal requests may be flagged for manual review. In these scenarios, you will receive the withdrawn amount credited within 3 working days if all checks are passed. During the review period, your withdrawal will show the status as 'Request Undergoing Checks'.
- IMPS transfers are not accepted at some Cooperative Banks. In such cases, withdrawals will be processed within 3 Bank Working days.
- IMPS transactions sometimes fail if the receiving bank is conducting maintenance or having downtime when the transaction is initiated. If this happens, the withdrawal may go through later or may get reversed.
If your withdrawal shows the status as 'Request Placed with Bank' but you haven't received the credit, then this is the case. The final status of the transaction is only known after 72 hours. You don't need to worry - if the transaction is reversed, the funds will be credited back to your RummyCircle account. Downtime periods vary from bank to bank.
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