We accept the following documents for KYC verification:

• Aadhaar Card
• Driving License
• Passport
• Voter ID

Important Tips

• Check your details carefully because they will be matched during verification.
• Make sure the document size is smaller than 5 MB.
• Upload a clear document that is not password- protected.
• The ID number on your document should be fully visible.

How to complete KYC successfully in 2 minutes

Given below are some common reasons why your document might be rejected and what you can do to fix it.

Document Quality

• Unclear/Tampered/Blurred Document - Photo, name, address, DOB should be clearly visible.
• Black and White Document - Only original copies are allowed - no photocopy or black & white images
• Both sides needed - Both sides of the document are necessary for KYC.

Document Mismatch

• Name Mismatch - Name on My11Circle & uploaded document should be same.
• Pincode Mismatch - Pincode on My11Circle & uploaded document should be same.
• Front-Back Mismatch - Document number on front & back pages should be same.

Eligibility

• Restricted Age Group - Users under 18 cannot play cash games on My11Circle.
• Restricted State - Users from Andhra Pradesh, Assam, Nagaland, Sikkim, Telangana cannot play cash games.

Identity Verification

• Duplicate ID - The document uploaded is blurred or unclear. Please try again with a clear document. Uploaded document is already linked to another account.
• Invalid ID Proof - Only the following documents are accepted - Aadhar Card, Driving License, Voter ID, Passport.

If you're eligible, you can try completing your KYC again. For more information, watch the video below:

How to complete KYC successfully in 2 minutes

We do not provide cash games in Andhra Pradesh, Assam, Nagaland, Sikkim, and Telangana. However, the documents uploaded from any of these states will be accepted as we do not determine the location via documents.