Delivery of the prize to your address shall be subject to the presence/access of the courier agency. Otherwise, the player shall be responsible to collect it from the nearby office of the courier company.
To send your prize, we would require your details mentioned below-
You can visit our Help & Support and 'Raise a Ticket' on the same page, and our support team will assist you.
We will send your gift through courier. You will receive your gift at your confirmed address within 20-25 working days.
Delivery of the prize to your address shall be subject to the presence/access of the courier agency. Otherwise, the player shall be responsible to collect it from the nearby office of the courier company.
If the prize received is broken or in damaged condition, you can visit our Help & Support and 'Raise a Ticket' on the same page within 48 hours, and our support team will assist you.
In case there is a tie on the 1st Prize in a Contest, the user who joined the contest first/earlier will be eligible for the white good. My11Circle reserves the right to change the criteria to choose the Winner for the White good and its decision will be final and binding.