Arrow

FAQ - My Account

Search
  • Is the My11Circle app available on the Google Play Store? Down Arrow

    Yes, The My11CIrcle- Lite app is available on the Google Play Store. To download the app, head over to the Play Store > search for  'My11Circle - Lite' in the search bar > allow it to fetch the app > Tap on 'install' 

  • How do I change my mobile number? Down Arrow

    All Mobile numbers at My11Circle are unique. Once a number is registered by the player, it can neither be modified by the player nor by the customer support team due to security reasons.

    Once registered, the mobile number would be permanent for the concerned My11Circle account.

  • I am not able to enter the date of birth. Down Arrow

    This could be because the format in which you may be trying to enter your date of birth, does not match the format that our system accepts. Please enter your date of birth in this format: DD/MM/YYYY

  • How do I change my address? Down Arrow

    To change your address in our records, please upload any one of your below-mentioned documents

  • Is the My11Circle app available on the Google Play Store? Down Arrow

    Yes, The My11CIrcle- Lite app is available on the Google Play Store. To download the app, head over to the Play Store > search for  'My11Circle - Lite' in the search bar > allow it to fetch the app > Tap on 'install' 

  • How do I change my gender? Down Arrow

    We regret to inform you that we will not be able to change your gender due to system limitations. However, this will not affect your game play or your KYC verification.