Unable to Play
How do I verify my email address?
Please follow these steps in order to validate your email ID:
- Login to your My11Circle account
- Go to More >Account details > My Account> Email id >Verify
- Open your email inbox and click on the validation link (within 30 minutes).
Please check your spam folder for the confirmation link if not received in the inbox.
You can try an easier way to verify your email iID by just sending a blank email to "firstname.lastname@example.org" from your registered email address. Once you send this email, our system will immediately validate your email address.
Note: Email validation is mandatory. Failing to which, you might not be able to login to your account. Hence, it is our humble request to you to validate your email address as soon as possible.
- My email ID verification is still shown as pending despite sending the blank email. What should I do?
- Why am I getting the pre-conditions error?
- I keep getting the 'Jurisdiction' error which does not allow me to play. What do I do?
- How do I verify my email address?
- Why am I not getting the OTP?
- How do I reset my password?
- I am not getting the link to reset my password. Why?
- While resetting the password, it shows 'invalid email ID' despite entering the correct email ID. What should I do?
- Why does the app require so many permissions?
- I have recently changed my mobile number, and the OTP is sent to the old number. How do I log in now?