Unable to Play
I keep getting the 'Jurisdiction' error which does not allow me to play. What do I do?
You may get this error message if your IP address is getting routed through any of these states- Andhra Pradesh, Assam, Nagaland, Odisha, Sikkim, and Telangana.
Any gameplay with prizes has been restricted in these states owing to the state gaming laws.
If you are not present in any of the above states and are still getting the same error, please follow the steps below.
Turn OFF data/wifi - Turn OFF GPS - Turn ON your Airplane/Flight Mode - Close your My11Circle app from apps running in the background.
After removing the app from recent apps:
Turn OFF Flight Mode - Turn ON data/wifi - Turn ON GPS and then open theMy11Circle app.
After removing the app from recent apps:
Turn OFF Flight Mode - Turn ON data/wifi - Turn ON GPS and then open theMy11Circle app.
Please find the below graphic and step by step process for the same.
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