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My Balance

Payments

  • I just made a deposit but the amount is not credited to my My11Circle account. What should I do?
  • It has been over 7 working days that I’ve made a deposit on My11Circle. The amount has been debited from my bank but it’s not credited to my My11Circle account. What should I do?

Withdrawals

  • What are Deposit and Withdrawable Accounts and how is the balance in each account calculated?
  • How do I withdraw my winnings into my bank account?
  • When does the withdrawn amount get credited to my bank account?
  • Are there any charges for withdraw requests?
  • Can someone else's bank account be used to withdraw cash?
  • Is there a limit to withdraw cash?
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Tax deducted at Source- TDS

  • What is TDS?
  • How is TDS Calculated?
  • When will I receive my TDS certificate?
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