FAQ - Add Cash
- Are there any any bonuses or promotions specifically for adding cash, and how can I avail of them?
- How long do I have to wait for my limit to increase?
- How can I increase my limit, it says 24 hours limit exhausted or monthly limit exhausted?
- How to change your Add Cash Limit?
- What is the process for checking my deposited amount and account balance?
- I spoke to my bank and they asked me to contact the merchant, what do I do now?
- I raised a chargeback however I did not receive my amount back, what do I do now?
- I am unable to add cash using my Debit or credit card?
- I have added cash and I am not able to withdraw it, why?
- I added cash but the amount was not credited to my My11Circle account.
- It has been over 7 working days that I’ve made a deposit on My11Circle. The amount has been debited from my bank but it’s not credited to my My11Circle account. What should I do?