To withdraw your winnings, make sure your KYC and PAN are verified and that your bank account is validated. Once done, follow these steps:

• Tap the 'More' button (☰)
• Select 'Withdrawals'
• Tap 'Request Withdrawal'
• Enter the amount
• Enter your bank details (this is a one-time setup)

How to withdraw your winnings successfully in 2 minutes

Note: You can only withdraw up to the balance shown on the 'Withdraw Cash' page.

Refer to the GIF above for guidance.

There are two types of withdrawals:

1. Instant Withdrawals: You have a set number of withdrawals per day, and these withdrawals are usually processed within 15 minutes.
2. Regular Withdrawals: These are regular withdrawals, and processing time for Regular Withdrawals is shown on the "Withdrawal" page.

Click here to check the processing time for your withdrawals.

Here's how your withdrawal will be handled:

We accept the following documents for KYC verification:

• Aadhaar Card
• Driving License
• Passport
• Voter ID

Important Tips

• Check your details carefully because they will be matched during verification.
• Make sure the document size is smaller than 5 MB.
• Upload a clear document that is not password- protected.
• The ID number on your document should be fully visible.

How to complete KYC successfully in 2 minutes

Given below are some common reasons why your document might be rejected and what you can do to fix it.

Document Quality

• Unclear/Tampered/Blurred Document - Photo, name, address, DOB should be clearly visible.
• Black and White Document - Only original copies are allowed - no photocopy or black & white images
• Both sides needed - Both sides of the document are necessary for KYC.

Document Mismatch

• Name Mismatch - Name on My11Circle & uploaded document should be same.
• Pincode Mismatch - Pincode on My11Circle & uploaded document should be same.
• Front-Back Mismatch - Document number on front & back pages should be same.

Eligibility

• Restricted Age Group - Users under 18 cannot play cash games on My11Circle.
• Restricted State - Users from Andhra Pradesh, Assam, Nagaland, Sikkim, Telangana cannot play cash games.

Identity Verification

• Duplicate ID - The document uploaded is blurred or unclear. Please try again with a clear document. Uploaded document is already linked to another account.
• Invalid ID Proof - Only the following documents are accepted - Aadhar Card, Driving License, Voter ID, Passport.

If you're eligible, you can try completing your KYC again. For more information, watch the video below:

How to complete KYC successfully in 2 minutes