Once I submit a withdrawal request, how long will it take for me to get my money?

You have a specified number of instant withdrawals available everyday along with an unlimited number of normal withdrawals. The processing time for a withdrawal is mentioned on the withdrawal page. Please log in to check the withdrawal processing time.

How do I withdraw my winnings into my bank account?

To withdraw your winnings, make sure your KYC and PAN are verified and that your bank account is validated. Once done, follow these steps:

Tap the 'More' button (☰)
Select 'Withdrawals'
Tap 'Request Withdrawal'
Enter the amount
Enter your bank details (this is a one-time setup)

How to withdraw your winnings successfully in 2 minutes

Note: You can only withdraw up to the balance shown on the 'Withdraw Cash' page.

Refer to the GIF above for guidance.

When does the withdrawn amount get credited to my bank account?

There are two types of withdrawals:

Instant Withdrawals: You have a set number of withdrawals per day, and these withdrawals are usually processed within 15 minutes.
Regular Withdrawals: These are regular withdrawals, and processing time for Regular Withdrawals is shown on the "Withdrawal" page.

Click here to check the processing time for your withdrawals.

Here's how your withdrawal will be handled:

Once I submit a withdrawal request, how long will it take for me to get my money?

You have a specified number of instant withdrawals available everyday along with an unlimited number of normal withdrawals. The processing time for a withdrawal is mentioned on the withdrawal page. Please log in to check the withdrawal processing time.

Can someone else's bank account be used to withdraw cash?

No. You can withdraw your winnings only to your bank account.

Note: The name in your bank account should match with the name in your My11Circle account in order to ensure the successful processing of your withdrawals.

My withdrawal was processed to the wrong bank account number? Can I cancel the withdrawal?

As the withdrawal is already processed, we can cancel it only if it gets declined at your bank's end. It might take up to 72 hours for us to receive the final update. If the withdrawal goes through and is acknowledged by the bank, you will have to get in touch with your bank for any further course of action.

We would also urge you to update the new bank account details on priority so that your future withdrawals are not affected as well.

FAQ - Withdrawals